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Return Policy Page

Returns is a scheme provided by respective seller directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective seller to you. All products listed under a particular category may not have the same returns policy. For all products, the returns/replacement policy provided on the product page shall prevail over the general returns policy. Do refer the respective item's applicable return/replacement policy on the product page for any exceptions to this returns policy and the table below

The return policy is divided into three parts; Do read all sections carefully to understand the conditions and cases under which returns will be accepted.

Part 1 Category, Return Window and Actions possible


Returns Window, Actions Possible and Conditions (if any)

Expired Products

10 days

Refund or Replacement

Open Box Products

10 days

Refund, Replacement or Exchange

Defective/Damaged Conditions 

7 days Replacement only

Free replacement will be provided within 7 days if the product is delivered in defective/damaged condition or different from the ordered item.

Please keep the product intact, with original accessories, user manual and warranty cards in the original packaging at the time of returning the product.

Creams & Soaps that have defect on packages

2 days


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